top of page
Writer's pictureRoxanne Legaspi

The Science of Adult Learning: How to Develop Essential Human Skills in Your Employees

learning at work

In today's rapidly evolving workplace, essential human skills are no longer a nicety, they're a necessity. These skills, encompassing communication, collaboration, critical thinking, problem-solving, adaptability, and creativity, form the cornerstone of a thriving workforce.


However, unlike technical skills that can be acquired through straightforward instruction, essential human skills development presents a unique challenge. They are rooted in experience and require a dedicated approach that goes beyond traditional training methods.


This article dives into the science behind adult learning and explores effective strategies to cultivate essential human skills within your organization. By understanding how adults learn best and implementing these innovative training approaches, you can empower your employees to navigate complex challenges, collaborate effectively, and achieve superior results.


The High Cost of Untrained Essential Human Skills

learning human skills at work

The consequences of neglecting essential human skills development can be significant. Here's a glimpse into the potential drawbacks organizations face when essential human skills are left underdeveloped:


  • Communication Breakdowns: Ineffective communication leads to misunderstandings, delays, and frustration. According to research from Grammarly and Harris Poll, poor communication costs US businesses $1.2 trillion annually. A study by Grammarly and The Harris Poll found that 75% of company executives feel they waste too much time and effort trying to clear up misunderstandings at work.

  • Low Employee Engagement: Disengaged employees are less motivated, productive, and more likely to leave their jobs. A Gallup report revealed that 62% of the global workforce are disengaged at work. 

  • Reduced Productivity: When employees lack essential human skills, they struggle to collaborate effectively, solve problems efficiently, and adapt to change. This can lead to decreased productivity and missed deadlines.


Investing in your workforce's essential human skills development is an investment in your organization's future success. By equipping your employees with the necessary skills to excel in today's complex work environment, you can foster a more engaged, productive, and adaptable workforce.


The Science Behind Essential Human Skills Development: Neuroplasticity and Adult Learning


The good news is that our brains possess a remarkable ability to change and adapt throughout life, a concept known as neuroplasticity. This groundbreaking discovery debunks the myth that we lose our capacity to learn new things as we age.

Neuroplasticity essentially means that our brains can form new neural connections and pathways even in adulthood. This phenomenon forms the foundation for essential human skills development. Through targeted learning experiences and deliberate practice, we can strengthen existing neural connections and create new ones, effectively rewiring our brains to master new skills and behaviors.


Here's an interesting fact: A study published in the Journal of Neuroscience revealed that even short-term learning can induce significant changes in brain structure. The study found that participants who engaged in a four-day juggling training program exhibited increased gray matter in the brain regions associated with motor control and visual processing. 

This underscores the immense potential of adult learning for developing essential human skills. By engaging in well-designed training programs and activities that challenge and stimulate the brain, employees can strengthen their essential human skills and enhance their overall performance.


Moving on to the next section, we will delve into effective strategies for developing essential human skills in adult learners!


Beyond Lectures: Modern Approaches to Essential Human Skills Training

essential human skills

Traditional lecture-based training, where a facilitator delivers information to a passive audience, often falls short when it comes to essential human skills development. These environments provide minimal opportunities for active participation and skill application, hindering the development of these complex, experience-based skills.

Here's why a shift towards modern training approaches is crucial for cultivating essential human skills in your workforce:


  • Limited Engagement: Adult learners often find traditional lectures monotonous and struggle to retain information presented in a passive format.

  • Lack of Application: Lectures rarely provide opportunities to practice and apply newly acquired knowledge in real-world scenarios.

  • Focus on Theory over Practice: Traditional training tends to prioritize theoretical knowledge over practical application, neglecting the experiential aspect crucial for essential human skills development.


So, how can people address these limitations and create a more effective learning environment for essential human skills?


Modern training approaches offer a variety of engaging and interactive methods that cater to different learning styles and promote active participation. Let's explore some of the most effective strategies:


  • Blended Learning:

Blended learning combines the benefits of instructor-led sessions with online learning modules and activities. This approach offers a well-rounded learning experience, allowing participants to gain foundational knowledge through instructor-led sessions and solidify their understanding through interactive online modules, quizzes, and exercises.

  • Microlearning:

Microlearning delivers bite-sized, focused learning content in short bursts, typically ranging from 5 to 10 minutes. This approach is ideal for busy adult learners and allows for easy integration into daily routines. Microlearning modules can cover specific aspects of essential human skills, such as active listening techniques, providing constructive feedback, or brainstorming strategies.

  • Case Studies and Scenario-Based Learning:

Case studies and scenario-based learning present participants with real-world challenges that require them to apply their knowledge and essential human skills to find solutions. This approach fosters critical thinking, problem-solving abilities, and decision-making skills in a safe learning environment.


For example, a case study might present a communication breakdown between team members working on a project. Participants would then analyze the situation, identify the communication gaps, and develop strategies for effective communication using their knowledge of active listening and assertive communication techniques.


Experiential Learning: The Power of Hands-On Experience


Experiential learning takes the concept of active learning to a whole new level. By immersing participants in activities that require them to apply their knowledge and skills, experiential learning fosters a deeper understanding and skill development.


Here are some effective experiential learning strategies:

  • Role-Playing Simulations: Role-playing simulations provide a safe environment for practicing essential human skills in a simulated setting. Participants can take on different roles and interact with each other, receiving feedback on their performance. For example, a role-playing simulation could focus on conflict resolution, negotiation, or customer service interactions.

  • Gamification: Gamification incorporates game-like elements into the learning experience, making it engaging and fun. Through points, badges, leaderboards, and challenges, gamification motivates participants to practice and develop essential human skills. For instance, a gamified learning experience could involve a team-building challenge where participants collaborate to solve puzzles and overcome obstacles.

  • Project-Based Learning: Project-based learning involves working on real-world projects that require the application of essential human skills. Participants collaborate in teams, tackling challenges and finding solutions together. This approach fosters teamwork, problem-solving, and communication skills while developing a sense of ownership and accomplishment.

  • Outdoor Experiential Learning: Activities like team-building exercises, outdoor leadership programs, and adventure challenges can foster collaboration, problem-solving, and resilience. These experiences often take place in challenging environments, pushing participants to step outside their comfort zones and develop new skills.


Benefits of Experiential Learning:


  • Enhanced Retention: Experiential learning leads to better retention of knowledge and skills compared to traditional methods.

  • Increased Engagement: Participants are more engaged and motivated when actively involved in the learning process.

  • Improved Problem-Solving and Decision-Making: Experiential learning develops critical thinking and problem-solving skills through real-world challenges.

  • Enhanced Teamwork and Collaboration: Working together on projects and activities fosters collaboration and teamwork.


By incorporating experiential learning into your essential human skills training programs, you can create a more impactful and lasting learning experience for your employees.


Social Learning and Collaboration: The Power of Peer-to-Peer Learning

social learning at work

Humans are inherently social creatures, and learning is no exception. Social learning, which emphasizes knowledge sharing and collaboration, plays a vital role in developing essential human skills. By fostering a culture of learning and collaboration, organizations can unlock the full potential of their workforce.


Benefits of Social Learning:


  • Knowledge Sharing: Employees can learn from each other's experiences, insights, and expertise, creating a rich pool of knowledge within the organization.

  • Enhanced Collaboration: Social learning fosters teamwork, communication, and problem-solving skills as employees work together to achieve common goals.

  • Increased Engagement: Learning from peers and participating in collaborative projects can boost employee engagement and motivation.

  • Continuous Learning: Social learning promotes a culture of continuous learning and development, as employees are encouraged to share new knowledge and skills with their colleagues.


Strategies for Fostering Social Learning:


  • Peer Coaching and Mentoring: Pairing employees with experienced colleagues can provide valuable guidance and support for skill development.

  • Learning Communities: Creating online or in-person communities of practice allows employees to connect, share knowledge, and collaborate on projects.

  • Knowledge Sharing Platforms: Implementing platforms like wikis, forums, or social intranets facilitates knowledge sharing and collaboration.

  • Social Learning Events: Organizing workshops, conferences, or hackathons encourages knowledge exchange and networking among employees.


The Role of Technology:

Technology plays a crucial role in facilitating social learning. Online collaboration tools, social media platforms, and learning management systems can be leveraged to connect employees, share knowledge, and foster collaboration.


By incorporating social learning into your training initiatives, you can create a more dynamic and engaging learning environment that empowers employees to develop essential human skills and drive organizational success.


The Role of Technology in Enhancing Essential Human Skills Development


technology for learning at work

Technology has transformed the way we learn, work, and interact. It offers powerful tools to enhance essential human skills development by providing access to information, facilitating collaboration, and enabling personalized learning experiences.


Key Roles of Technology:


  • Personalized Learning: Technology enables the delivery of tailored learning experiences based on individual needs, preferences, and learning styles. Adaptive learning platforms can assess learners' knowledge and skills to provide targeted content and recommendations.

  • Access to Information: Online resources, such as e-books, articles, and video tutorials, offer a wealth of information on essential human skills. Employees can access these resources at their own pace and convenience.

  • Collaboration Tools: Platforms like Microsoft Teams, Slack, and Google Workspace facilitate communication, collaboration, and knowledge sharing among employees, fostering a culture of learning and development.

  • Performance Support Tools: Technology can provide real-time support and guidance to employees as they perform their tasks. For example, job aids, decision support tools, and virtual assistants can help employees apply essential human skills in their daily work.

  • Data Analytics: Learning management systems (LMS) and other analytics tools can track employee learning progress, identify skill gaps, and measure the impact of training programs. This data can be used to optimize learning experiences and improve performance.


Technology Tools to Consider:


  • Learning Management Systems (LMS): Platforms like Moodle, Blackboard, and Canvas can be used to deliver online courses, track learner progress, and facilitate communication.

  • Mobile Learning Apps: Mobile devices provide access to learning content anytime, anywhere, making it convenient for busy professionals to develop essential human skills.

  • Virtual and Augmented Reality: Immersive technologies can create realistic simulations for practicing essential human skills in a safe and controlled environment.

  • Artificial Intelligence (AI): AI-powered chatbots and virtual assistants can provide personalized learning recommendations, answer questions, and offer support.


By leveraging technology effectively, organizations can create a learning environment that empowers employees to develop essential human skills, adapt to change, and drive innovation.


Our Takeaway on Learning at Work


The development of essential human skills is a continuous journey that requires a multifaceted approach. By combining traditional training methods with modern approaches, such as experiential learning, social learning, and technology-enabled solutions, organizations can create a learning culture that fosters growth, innovation, and success.


When it comes to learning, it is essential to understand and respect the brain's natural learning process. The brain is a complex organ with intricate mechanisms that play a crucial role in acquiring and applying knowledge. By aligning educational methods with the brain's natural way of learning, we can optimize the learning experience and enhance knowledge retention.


In essence, recognizing and incorporating the brain's natural learning process into educational practices can revolutionize the way we learn and teach. By leveraging the brain's innate capabilities, we can create a more engaging, effective, and enriching learning environment for employees of all ages.



Comments


bottom of page